Terms & Conditions of Use

1.      Introduction

1.1    These terms and conditions shall govern your use of our website.

1.2    By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3    If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4    You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

1.5    Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

2.      Credit

2.1    This document was created using a template from SEQ Legal

3.      Copyright notice

3.1    Copyright (c) 2019 Jebery Pty Ltd, All Rights Reserved.

3.2    Subject to the express provisions of these terms and conditions:

(a)    we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)    all the copyright and other intellectual property rights in our website and the material on our website are reserved.

4.      Licence to use website

4.1    You may:

(a)    view pages from our website in a web browser;

(b)    download pages from our website for caching in a web browser;

(c)    print pages from our website;

(d)    use our website services by means of a web browser,

        subject to the other provisions of these terms and conditions.

4.2    Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

4.3    You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4.4    Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5    Unless you own or control the relevant rights in the material, you must not:

(a)    republish material from our website (including republication on another website);

(b)    sell, rent or sub-license material from our website;

(c)    show any material from our website in public;

(d)    exploit material from our website for a commercial purpose; or

(e)    redistribute material from our website.

4.6    Notwithstanding Section 4.5, you may redistribute our newsletter, services and prices information in print and electronic form to any person.

4.7    We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5.      Acceptable use

5.1    You must not:

(a)    use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)    use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)    use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d)    conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e)    access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(f)    violate the directives set out in the robots.txt file for our website; or

(g)    use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

 

5.2    You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3    You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6.      Registration and accounts

6.1    To be eligible for an account on our website under this Section 6, you must be resident or situated in Australia.

6.2    You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

6.3    You must not allow any other person to use your account to access the website.

6.4    You must notify us in writing immediately if you become aware of any unauthorised use of your account.

6.5    You must not use any other person's account to access the website, unless you have that person's express permission to do so.

7.      User login details

7.1    If you register for an account with our website, you will be asked to choose a user ID and password.

7.2    Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.

7.3    You must keep your password confidential.

7.4    You must notify us in writing immediately if you become aware of any disclosure of your password.

7.5    You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

8.      Cancellation and suspension of account

8.1    We may:

(a)    suspend your account;

(b)    cancel your account; and/or

(c)    edit your account details,

        at any time in our sole discretion without notice or explanation.

8.2    You may cancel your account on our website using your account control panel on the website.

9.      Your content: licence

9.1    In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

9.2    You grant to us a irrevocable, non-exclusive, royalty-free license to reproduce, store and, with your specific consent, publish your content on and in relation to this website.

9.3    You grant to us the right to sub-license the rights licensed under Section 9.2.

9.4    You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.

9.5    You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

9.6    You may edit your content to the extent permitted using the editing functionality made available on our website.

9.7    Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

10.    Your content: rules

10.1  You warrant and represent that your content will comply with these terms and conditions.

10.2  Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

10.3  Your content, and the use of your content by us in accordance with these terms and conditions, must not:

(a)    be libellous or maliciously false;

(b)    be obscene or indecent;

(c)    infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

(d)    infringe any right of confidence, right of privacy or right under data protection legislation;

(e)    constitute negligent advice or contain any negligent statement;

(f)    be untrue, false, inaccurate or misleading;

(o)    consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(p)    constitute spam;

11.    Limited warranties

11.1  We do not warrant or represent:

(a)    the completeness or accuracy of the information published on our website;

(b)    that the material on the website is up to date; or

(c)    that the website or any service on the website will remain available.

11.2  We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

11.3  To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

12.    Limitations and exclusions of liability

12.1  Nothing in these terms and conditions will:

(a)    limit or exclude any liability for death or personal injury resulting from negligence;

(b)    limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)    limit any liabilities in any way that is not permitted under applicable law; or

(d)    exclude any liabilities that may not be excluded under applicable law.

12.2  The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:

(a)    are subject to Section 12.1; and

(b)    govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

12.3  To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

12.4  We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

12.5  We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

12.6  We will not be liable to you in respect of any loss or corruption of any data, database or software.

12.7  We will not be liable to you in respect of any special, indirect or consequential loss or damage.

12.8  You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

13.    Breaches of these terms and conditions

13.1  Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a)    send you one or more formal warnings;

(b)    temporarily suspend your access to our website;

(c)    permanently prohibit you from accessing our website;

(d)    [contact any or all of your internet service providers and request that they block your access to our website];

(f)    commence legal action against you, whether for breach of contract or otherwise; and/or

(g)    suspend or delete your account on our website.

13.2  Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

14.    Variation

14.1  We may revise these terms and conditions from time to time.

14.2  The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. if you do not agree to the revised terms and conditions, you must stop using our website.

14.3  If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

15.    Assignment

15.1  You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

15.2  You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

16.    Severability

16.1  If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

16.2  If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

17.    Third party rights

17.1  A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

17.2  The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

18.    Entire agreement

18.1  Subject to Section 12.1, these terms and conditions, together with our privacy policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

19.    Law and jurisdiction

19.1  These terms and conditions shall be governed by and construed in accordance with law.

19.2  Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of jurisdiction.

20.    Statutory and regulatory disclosures

20.1  We are registered in Jebery Pty Ltd; you can find the online version of the register at https://www.smokealarmservice.com, and our registration number is 34 606 271 532.

20.2  We subscribe to code(s) of conduct, which can be consulted electronically at https://www.smokealarmservice.com.

21.    Our details

21.1  This website is owned and operated by Jebery Pty Ltd.

21.2  We are registered in Australia under registration number 34 606 271 532, and our registered office is at PO Box 2093, North Ipswich QLD 4305.

21.3  Our principal place of business is at PO Box 2093, North Ipswich QLD 4305.

21.4  You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)    by email, using the email address published on our website from time to time.

  

 

22 Conditions of Products, Services and Warranties

 

Subscriptions

Our services are provided on an annual subscription basis. Unless otherwise directed we are only required to visit a property approximately once a year. Except for properties being upgraded to the new Qld 2022 legislation, fees are charged once per year.

 

7 year warranty

This warranty applies for all smoke alarms installed by SAS Smoke Alarm Service provided the property remains under the cover of an SAS Annual Service Contract. It is on a new for old basis and runs from the manufacture/installation date of the smoke alarm as provided by the manufacturer.

 

Mandatory 1-year Service Contracts

Landlords who hire SAS Smoke Alarm Service to upgrade their rental property are required to employ SAS Smoke Alarm Service to manage their property for a period of 1 year and to accept an annual service contract invoice.

 

Price of Smoke Alarms and Service Contracts

SAS Smoke Alarm Service reserves the right to update both the price of smoke alarm installations as well as annual service contracts at any time. All parties involved will be notified of any such changes.

 

Upgrade Quote

SAS Smoke Alarm Service is committed to honouring the price of an upgrade quote for 30 days from the quote issue date. If the quote is not accepted within the 30-day period, SAS Smoke Alarm Service reserves the right to issue a secondary quote if another installation price is required for the property.

 

PayRight

SAS Smoke Alarm Service does not accept responsibility for any interaction between our clients and PayRight. SAS Smoke Alarm Service does not ensure that clients will be eligible for finance plans through PayRight.  The interaction between PayRight and their clients is not a responsibility of SAS Smoke Alarm Service.

 

Conditions of Service

SAS Smoke Alarm Service reserves the right to turn down requests for business based on geographical location, size of client base, current workload and potential safety risks.

 

Smoke Alarm/ Property Damage

Damaged smoke alarms or property will not be covered under warranty. SAS Smoke Alarm Service reserves the right to invoice the tenants or owners for the work required to make the property compliant again.

 

 Keys

By enrolling your property with SAS Smoke Alarm Service you authorise us to arrange entry via your agent or tenant to service the property. We do not accept any responsibility for damage arising from the use of keys prior to them being collected or following their return.

 

Smoke Alarm Replacement

No liability is incurred during the period between determining that a smoke alarm is defective and replacing the smoke alarm. We have no responsibility other than to make reasonable efforts to obtain access and to replace the defective alarm. We have no obligation to make good any reasonable damage caused by the removal, relocation or installation of smoke alarms.

 

Work Orders and Work Requests

No liability is incurred during the period between receipt of a work order/request and our visiting the relevant property. We have no responsibility other than to make reasonable efforts to schedule in the request for our technicians based on current work loads.

 

Building Classification

We will generally not provide Smoke Alarm Compliance Services in respect of buildings classified as any class other than Class 1a or Class 2 (sole occupancy) buildings.

  • Buildings are classified under the Building Code of Australia.

  • A Class 1a building means a single dwelling property being — (i) a detached house; or (ii) one or more attached dwellings, each being a building, separated by a fire-resisting wall.

  • Class 2 (sole occupancy) building means a property containing 2 or more sole-occupancy units each being a separate dwelling.

  • We are not a building surveyor, and we do not know the relevant date that a property was built or renovated. You are responsible for informing us of such dates and building types in your property Enrolment Form or Work Order.

  • Our trained technicians use reasonable efforts to estimate the build date or renovation date and building classification to determine the number of smoke alarms required and their layout. No liability is incurred If you have not provided the relevant information, building approvals or the information is incorrect or our technician is of the view that the information is incorrect.

 

Service Call-Outs

SAS Smoke Alarm Service phone numbers are regularly monitored so that we can service our network of smoke alarms within our client base. We accept no liability, financially or legally, if a third party services our smoke alarms. Our phone numbers are provided to Agents, Owners and Tenants via our website, email, entry notices, service stickers and other correspondence.

 

Communication

Electronic communication carries with it the risk of inadvertent misdirection, security breaches or non-delivery. By using our services you consent to the use of electronic communication.